Senior Customer Service Representative
Dynamic Office and Accounting Solutions is currently seeking an experienced senior level customer service representative for one of it's longtime partners in the city of San Ramon. This position is conveniently located off of the 680 freeway, with abundant free parking and public transportation options available as well.
The ideal candidate will have 3+ years of experience dealing with senior level customer service calls and/or working on escalated customer issues. This position requires customer contact through phone and emails, and coordinating with internal departments/teams to resolve customer issues. Will also be responsible for analyzing issues, determining resolution as well as root cause of problems.